Supporting Others

When someone comes to you with a difficult situation, the instinct can be to advise, fix or take sides. But sometimes the most useful thing you can offer is the kind of support that helps them slow down, broaden their perspective and find their own way forward. Explore practical tools, questions and interactive scenarios for listening well, responding to strong emotions, challenging assumptions with care, and helping others prepare for constructive action—without becoming responsible for resolving the situation yourself.