A tough conversation coming up?
Start here.
DiaLab is a place where you'll find tools for practical guidance and support : whether you need to raise a concern to someone, make things right after a hard moment or prepare to receive someone else's feedback, this is a great place to start.
Use DiaLab on your own schedule, explore at your own pace, and return when you need it. Whether you have two minutes or an hour, there's something here that can help.
What You'll Find Inside the Lab
Practical tools, interactive experiences, learning resources, microchallenges and opportunities to practice— all designed to help build skills and confidence across different learning styles and methods.
Ready-to-use SUPPORTS
Tools & Templates
Simple, self-guided tools to help prepare for a conversation, regulate strong emotions or decide what to do next.
Conversation Planner
explainer VIDEOS
Bite-Sized Learning
Short videos that explain key DPR concepts as well as provide the information building blocks for effective and meaningful dialogue.
Getting Them to Listen : The Neuroscience Behind It
demonstrative & interactive videos
Realistic Stories and Scenarios
Realistic workplace situations come to life through video & audio scenarios to illustrate how conflict resolution techniques can be deployed in real time.
Supporting a Colleague : Dealing with Mental Blocks
experimentS
Tools that Step Outside the Usual
Exploring outside-the-box methods and reflective practices—from meditation to archetypal reflection—and experiment with what helps you think, respond and engage differently.
Affirmations for Resolution
self-assessments
Help to Make Sense of Your Situation
Guided questions to help take a step back, understand the main concerns at play. The assessment can lead to key insights into the situation, areas for further inquiry and a curated list of recommended tools that could help set the path forward to resolution.
Figuring Out My Next Best Step
quizzes
Test What You Know
Learners can put what they have learned to the test with short quizzes to help check understanding, challenge assumptions, and reinforce key concepts that form the building blocks of conflict competency.
What You Know : The Neuroscience Of De-Escalation
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micro-challenges
Small Behavioural Expriments
Small, low-stakes challenges designed to help practice the behaviours that make difficult conversations easier to navigate. Try something new in everyday interactions, notice what happens, and gradually build the confidence, flexibility and practical skills you can draw on when the stakes are higher.
Micro-Challenge : Replace the “But”
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live practice labs
Learning that Responds to What's Happening Now
Live Practice Labs use engagement insights to respond to what learners are navigating in real time—creating opportunities to work through emerging challenges and strengthen the transfer from learning to practice.
Difficult Conversations Lab
