3.1.4. When to intervene

Knowing when and how to intervene during facilitated discussions.

When to Intervene

Knowing when to step in is a critical skill for facilitators. This content helps you recognise the signs that intervention is needed and how to do it effectively.

Intervention Triggers

  • Escalation: When emotions are rising beyond productive levels.
  • Power imbalances: When one party is dominating the conversation.
  • Off-track discussions: When the conversation drifts from the topic.

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3.1.1. Regulating the Temperature (Emotions & Energy)

Techniques for managing emotional intensity during facilitated discussions.

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3.1.2. Bridge-building strategies

Strategies for building bridges between parties in conflict.

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3.1.3. Reflecting & Reframing

Using reflection and reframing techniques to move discussions forward.

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3.1.4. When to intervene

Knowing when and how to intervene during facilitated discussions.

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3. Facilitating the Discussion