Why Do They Get To…? When Flexibility Feels Unfair

Flexibility for one person can look like unfairness to another. Explore why accommodations and individual arrangements can generate workplace friction—and how to navigate the tension between individual needs, fairness, confidentiality and collective realities.

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Conflict Prevention 101 : Build Teams That Can Disagree

You can't prevent conflict, but you can be more effective at hosting healthy friction by design.

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Psychological Safety & Trust
Clearing the Way For Dialogue
Challenging Workplace Situations
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How Repair Happens : One Drop At a Time

Learn about the proces and nature of repair in relationships.

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Having the Dialogue
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Low Trust Amongst Teams

Learn key techniques for effective communication in conflict situations.

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Michael & Sarah's Story : How Did We Get Here?

Follow Michael and Sarah’s conflict back to where it began. We trace back to the interactions, assumptions and turning points that gradually shaped their perspectives—and transformed everyday workplace friction into what became a difficult relationship

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Conflict : Make Sense of What’s Happening