3.2.4. Leading the 4 steps: Build Understanding & Generate Possibilities and Converge on a Way Forward

A step-by-step guide to leading the four stages of a facilitated discussion.

Leading the 4 Steps

This content guides you through the four key steps of facilitating a discussion: building understanding, generating possibilities, and converging on a way forward.

The 4 Steps

  1. Build Understanding: Help parties share their perspectives.
  2. Identify Interests: Uncover the underlying needs of each party.
  3. Generate Possibilities: Brainstorm potential solutions together.
  4. Converge: Work toward agreement on a way forward.

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3.1.1. Regulating the Temperature (Emotions & Energy)

Techniques for managing emotional intensity during facilitated discussions.

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3.1.2. Bridge-building strategies

Strategies for building bridges between parties in conflict.

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3.1.3. Reflecting & Reframing

Using reflection and reframing techniques to move discussions forward.

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3.1.4. When to intervene

Knowing when and how to intervene during facilitated discussions.

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3. Facilitating the Discussion