3.2.1. Introduction - Opening the Dialogue (Icebreakers, Ground Rules)

How to open a facilitated discussion with icebreakers and ground rules.

Opening the Dialogue

The opening of a facilitated discussion sets the tone for the entire process. Learn how to use icebreakers and establish ground rules effectively.

Opening Steps

  • Welcome participants: Create a warm and inviting atmosphere.
  • Icebreakers: Use appropriate activities to ease tension.
  • Ground rules: Establish clear guidelines for the discussion.

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3.1.1. Regulating the Temperature (Emotions & Energy)

Techniques for managing emotional intensity during facilitated discussions.

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3.1.2. Bridge-building strategies

Strategies for building bridges between parties in conflict.

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3.1.3. Reflecting & Reframing

Using reflection and reframing techniques to move discussions forward.

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3.1.4. When to intervene

Knowing when and how to intervene during facilitated discussions.

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3. Facilitating the Discussion