3.1.1. Regulating the Temperature (Emotions & Energy)

Techniques for managing emotional intensity during facilitated discussions.

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3.1.2. Bridge-building strategies

Strategies for building bridges between parties in conflict.

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3.1.3. Reflecting & Reframing

Using reflection and reframing techniques to move discussions forward.

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3.1.4. When to intervene

Knowing when and how to intervene during facilitated discussions.

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